Our Suites

  Rented through Airbnb, Unit #21...The response that Austin wrote for my husban and I are not all true. Phone time was 5  - Unit 21 first night okay, second we had roach visitor's coming out of the sofa and on the bedside lampshade. Fridge stopped working all of our food was ruined ($229... read more worth, Austin said she would refund, still waiting). Hair in shower, popcorn on floor (we didn't eat popcorn. Austin wrote a poor review regarding us on Airbnb because we complained about the roaches, the fridge, the hair and the popcorn. Phone time with my husband she said was 30 minutes for a turn by turn to get to the condo, not true, once she told us the name of the resort we went right to the condo. Also the pictures are very deceiving, the is a barge looking out of the patio door that you don't see in the pictures for Unit #21. I would not recommed this place. Austin was very rude to my husband, she would say one thing and not follow through. Also keep an eye on the electricity that you use!!!!

  Did not meet my expectations!  - This resort is good for families. There are two good restaurants in walking distance. Our fridge and microwave did not work. Knock on the contact door for assistance, and no... read more one came to help. No phone number to call at the premises, only the wifi information. Also, the resort is not close to downtown. I sent an email on Saturday and still have not heard from the resort contact.
Unit 21

  Another great stay during Carnival time!!!  - This was my third time staying at Palapa so that alone should say a lot! I arrived after hours so everything I needed was left with the security guard and... read more I met up with Yamillett later on during office hours to officially check in! She was absolutely wonderful and was eager to help you with any concerns you may have had! The unit I had was spotless and having stayed at the property before, it already felt like I was home!! The location is perfect with restaurants within walking distance as well as spot right next door to rent out jet skis and other boating trips! At night it is so peaceful and quiet, apart from the sounds of the waves of the ocean .doesn't get any better than that! I'[m already looking forward to returning for a 4th time ..I always say if it isn't broken, don't try to fix it! lol Thanks again to you Yamillett and your staff for making my time there so wonderful!!

  Very nice and comfortable appartment. very
clean. Staff is friendly. Beds are great. location very good. nice restaurants in the neighborhood. One of the most hottest beach is 5... read more minutes away.

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Gerard